PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

This Privacy Statement (“Statement”) outlines how we collect, use, disclose, and manage personal information, including in connection with our website, mobile applications, related services, and any other websites we operate that direct the viewer or user to this Statement. This Statement does not apply to websites and services owned and operated by third parties.

By “personal information,” we mean information that directly identifies you or by which we can identify you, such as your name, address, or email address. In this Policy, “we” and “our” refer to Philthy Philly’s Inc. and its related subsidiaries and affiliated companies, and “you” means any person who visits our website or registers for and/or uses one of our applications.

What Information We Collect

We collect various types of information, such as:

  • Contact information: Name, address, phone number, and email address.
  • Purchase information: Information about products you buy (like your favorite cheesesteaks or poutines), including purchase locations and rewards earned.
  • Preference information: Contact and marketing preferences, brand and merchandise interests.
  • Profile and account information: First and last name, username, password, email address, postal address, phone number, payment information, birthday, city of birth, demographics, and other information you provide.
  • Location information: Device location data if enabled in your device or app settings.
  • Device and browsing information: Details about your device, online browsing activity, IP addresses, unique device identifiers, cookie identifiers, device and browser settings, Internet service provider details, and browsing history.

How We Collect Information

We collect information on our website, through our mobile application, from you, and from third parties. This includes:

  • Directly from you: Information you provide when registering for the Philthy Philly’s app, making a purchase, contacting us, or signing up for emails.
  • From devices: Location and device information when using our app or near a designated location if device settings allow.
  • From other sources: Information from publicly available sources, social networks, or other companies.
  • Through cookies and automatic collection methods: We, along with third parties, may use cookies, web beacons, and log files to collect information about your device or online activity.

How We Use Information

We use collected information for purposes such as:

  • Processing your purchases of products and services.
  • Communicating with you about orders, services, accounts, contests, and sweepstakes.
  • Responding to customer service inquiries.
  • Sending personalized promotions and special offers (like birthday rewards).
  • Maintaining and improving our sites, products, and services.
  • Detecting and investigating security breaches or fraud.

How We Share Information

We generally do not share personal information with third parties for marketing purposes. However, we may share personal information with:

  • Service providers: To help us market, advertise, or provide services to you.
  • Social media platforms: If you use plugins, widgets, or tools provided by these platforms on our website or app.
  • Business transaction parties: In cases of mergers, acquisitions, or joint ventures.
  • Legal or safety purposes: With law enforcement or government entities as required by law to prevent fraud or harm.

Promotional Communications Choices

You can opt out of receiving promotional emails, text messages, phone calls, and mailings by updating your preferences in your account’s profile or device settings, or by following the opt-out instructions in promotional emails.

How We Protect Your Information

We use technical, physical, and administrative safeguards to protect your information, including firewalls, data encryption, and Secure Sockets Layer (SSL) protocol for sensitive information transmission. Despite these protections, no system can be 100% secure.

Updates to This Policy

We may make changes to this Policy from time to time. When we make significant changes, we will notify you by posting the updated Policy on our website and updating the effective date.

Contact Us

For questions or concerns about privacy, or to correct your personal information, please contact us at [email protected]